Check out the most frequently asked questions here. If you still need help, please contact us at support@liamjersey.com.
Custom Product
Can I submit my own design (logo, font, name, number)?
Absolutely! You can upload your design during the order process. If you need help creating or finalizing your idea, please contact us.
Do you offer size customization or extended sizes?
Yes, we provide jerseys in a wide range of sizes, from youth to extended adult sizes. We can also create custom fits for specific requests. Please contact us for more information.
Can I get a sample before placing a bulk order?
Yes! We offer physical samples for an additional fee, which can be credited toward your bulk order. If you would like a sample, please let us know.
Where can I add an order note?
You'll find an “Order Note” box on the cart page. Simply type in your requests before proceeding to checkout.
Can I buy blank jerseys (without name/number)?
Absolutely! Please choose the “Blank” option when placing your order.
Delivery
How long does shipping take?
Shipping times depend on your location and selected shipping method:
- Standard Shipping: 7-12 business days
- Expedited Shipping: 5-8 business days
How do I track the status of my order?
Once your order ships, we'll send you a confirmation email with a tracking number within 3-5 business days. Use this number to monitor your shipment's progress on our Order Tracking page.
Returns / Exchanges
Do you accept returns and exchanges?
Yes! Please read our return policy before you make a purchase.
How do I initiate a return?
To start a return, reach out to our customer support team at support@liamjersey.com. They'll provide you with a return authorization number and instructions on how to send back your item.
Can I return a custom jersey if I'm not satisfied with it?
Yes, you can return your custom jersey within 30 days of the purchase date if it doesn't meet your expectations. The jersey must be in its original condition: unworn, unwashed, and with all tags intact. Contact our customer support team to start the return process.